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Palaceacehotelcasino Grand Resort

Casino Hotel Cookie Policy

Effective date: 9 September 2026 • palaceacehotelcasino.com

This Cookie Policy explains how Palaceacehotelcasino Grand Resort uses cookies and similar technologies when you visit https://palaceacehotelcasino.com or otherwise interact with visitor features on this website. It should be read alongside the information and choices made available to you while browsing the site.

Physical resort website

Palaceacehotelcasino Grand Resort is a physical land-based luxury casino hotel in Sydney, Australia. Our website supports exploration of accommodation, dining, spa, wine cellar, gaming-hall access and VIP reservation enquiries. Cookies support that website experience and do not provide real-money betting, cash payouts or online gambling software. References to the casino concern a physical resort venue only.

Understanding browser storage

What cookies and similar technologies are

Cookies in plain language

Cookies are small text files that a website can place on your device through your browser when you visit it. They can help a site remember information about your visit, such as whether a session is continuing or a preference has been selected. Cookies are browser-based information, not executable software. Some are used only while your browser session is active, while others may remain on your device for a set period or until you remove them.

Similar technologies

We use the expression “similar technologies” for comparable tools that may be used alongside or instead of cookies, including local storage, pixels, tags or related browser technologies. Where used, these tools may help a website function, understand general interaction or remember choices. The approach described in this policy applies to those technologies as well as to cookies.

Why this matters to visitors

Cookies may help you move through information about rooms, dining and resort experiences, retain selected preferences where available, and submit or continue a VIP reservation enquiry more reliably. They relate to the website experience rather than gambling activity. We do not promise that every setting will be retained, particularly if you change devices, browsers or browser controls.

Website purposes

How the resort website uses cookies

01

Essential website operation

Some cookies may be needed for core website functions, including security, page navigation, load balancing, session continuity and remembering cookie consent preferences. These cookies may be necessary for the site to operate as intended. If they are disabled or removed, parts of the website may be unavailable or may not function in the expected way during your visit.

Where offered

Preference and accessibility choices

Cookies may remember choices such as language or display preferences where those choices are available, helping a return visit feel more consistent. You can change browser settings at any time, but doing so may affect saved preferences. We use conditional tools only where offered and do not represent that a particular accessibility setting is available on every page.

Performance and audience understanding

Cookies or similar technologies may help us understand general website use, such as which pages are visited and whether content is functioning effectively. Information may be considered at an aggregate or general level where appropriate. These insights can assist with improving website content, usability and the visitor journey without describing specific analytics providers, datasets or profiling practices.

Hospitality enquiry support

Reservation and enquiry continuity

Cookies may support a reliable VIP reservation or concierge enquiry journey by maintaining a session and helping reduce repeated steps while you browse the website. This concerns hospitality enquiries only. It does not create online gambling functionality, process wagering activity or provide real-money betting, cash payouts or online gambling software.

Your controls

Cookie choices and browser controls

You can make choices about non-essential cookies through available website controls and through your own browser settings. The practical effect of a choice depends on the type of technology involved and the functions you use while visiting the site.

01

Use the website’s consent controls

Where cookie consent controls are presented on the website, you can use them to review and adjust choices for non-essential cookies. Updated choices may apply going forward. The precise controls may vary according to the page or visit context, and changing a preference does not necessarily remove data already stored in your browser.

02

Manage cookies in the browser

You can generally block, delete or manage cookies through your browser settings. Settings and available instructions differ between browsers and devices, so consult your browser’s own help material for guidance relevant to your setup. Browser controls may apply broadly, including to cookies used by other websites you visit.

03

Understand the effect of restrictions

Refusing or deleting certain cookies may mean that some website features, saved settings, navigation continuity or enquiry steps do not function as expected. Essential cookies may be required for core operation. The likely effect is limited to website usability and access to relevant visitor functions; it does not concern a gambling account or a financial service.

Browser and consent choices concern your website experience only. Palaceacehotelcasino Grand Resort remains a physical land-based Sydney hospitality venue, including its physical gaming-hall context.

Disclosure boundaries

Third parties and linked services

Third-party services

Third-party services may use cookies or similar technologies when they are integrated into the website or accessed through it. Whether and how this occurs can depend on the service and the choices available at the time of your visit. Third parties may process information under their own notices, settings and policies. Palaceacehotelcasino Grand Resort does not describe or control third-party practices through this Cookie Policy.

External links

Selecting a link to another website takes you to a service with its own privacy and cookie practices. This Cookie Policy does not govern third-party websites. Before providing information or accepting cookies elsewhere, review that website’s relevant policies and available settings.

Reservation-related services

Where you proceed with a hospitality reservation enquiry or concierge communication, information handling may involve service providers that support that interaction, as described in applicable notices or communications. This may relate to accommodation, dining, spa, events or VIP hospitality enquiries. It is not an online gambling transaction, betting service or a route to online gambling functionality.

Keeping this policy current

Policy updates and related privacy information

Updates to this policy

Palaceacehotelcasino Grand Resort may update this Cookie Policy from time to time to reflect changes to website practices, legal requirements or technology. The current version will display its effective date so you can identify when it applies. Please review this policy periodically, particularly before changing cookie choices or using a new browser or device. The effective date for this version is 9 September 2026. We do not promise individual notice for every update.

Privacy information

Our Privacy Policy provides further information about how personal information may be handled in connection with the website and resort services. Privacy information is broader than cookie preference management and should be consulted when you want to understand the relevant personal-information context.

Read the Privacy Policy

After reviewing this policy, visitors seeking physical resort information may continue to Royal Penthouses or arrange a VIP Reservation for Palaceacehotelcasino Grand Resort in Sydney.

Support

Cookie policy questions

Contact for policy questions

If you have a question about this Cookie Policy or cookie-related website practices, please contact Palaceacehotelcasino Grand Resort. This contact route can also help with website and reservation-related questions. Please use it for resort support and policy clarification rather than sending unnecessary sensitive information in your initial message.

Email [email protected]

We will consider cookie-policy questions and may need enough detail to understand your browser, device or concern. Please do not include unnecessary sensitive information in your first message. We do not promise a particular response time or a separate support process.

Palaceacehotelcasino Grand Resort

A private Sydney address for royal stays, dining, restorative salons and considered access to the grand casino hall.

22 Harrington Street, The Rocks, NSW 2000, Australia

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